Shipping & Returns

1. Shipping Policy

  • We ship within Australia only.
  • Orders are processed within 1 business day.
  • Shipping fees are calculated at checkout.

2. Order Tracking

  • You will receive an email with tracking information once your order is shipped.

3. Returns & Refunds

  • To initiate a return, email office@foreus.com.au with your order number and reason for requesting return.
  • Returns are not accepted for change of mind.

4. Refund Policy

  • Refunds processed within 1 business day after the returned item is received and inspected.
  • Original shipping costs are non-refundable.

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, contact us within 7 days with photos of the issue.
  • We will replace the item or issue a refund at our discretion.

6. Non-Returnable Items

  • Used or opened perfume oils.
  • Sale items (if applicable).

7. Contact Us
For questions about shipping or returns, email office@foreus.com.au.