Shipping & Returns
1. Shipping Policy
- We ship within Australia only.
- Orders are processed within 1 business day.
- Shipping fees are calculated at checkout.
2. Order Tracking
- You will receive an email with tracking information once your order is shipped.
3. Returns & Refunds
- To initiate a return, email office@foreus.com.au with your order number and reason for requesting return.
- Returns are not accepted for change of mind.
4. Refund Policy
- Refunds processed within 1 business day after the returned item is received and inspected.
- Original shipping costs are non-refundable.
5. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, contact us within 7 days with photos of the issue.
- We will replace the item or issue a refund at our discretion.
6. Non-Returnable Items
- Used or opened perfume oils.
- Sale items (if applicable).
7. Contact Us
For questions about shipping or returns, email office@foreus.com.au.